An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. "A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. This call center floorplan sample shows cubicles and office supplies layout. The copy centre floorplan example "Copy center plan" was created using ConceptDraw DIAGRAM software extended with Office Layout Plan solition from Building Plan area of ConceptDraw Solution Park. Higher-end color photocopiers capable of handling heavy duty cycles and large-format printing remain a costlier specialty for print and design shops." Lower-end machines that can copy and print in color have increasingly dominated the home-office market as their prices fell steadily through 2017. In the 2010s, there is a convergence in some high-end machines between the roles of a photocopier, a fax machine, a scanner, and a computer network-connected printer into a multi-function printer. While there have been predictions that photocopiers will eventually become obsolete as information workers increase their use of digital document creation, storage and distribution, and rely less on distributing actual pieces of paper, as of 2015, photocopiers continue to be widely used. Photocopying is widely used in the business, education, and government sectors. (Copiers can also use other technologies such as ink jet, but xerography is standard for office copying.). Heat, pressure or a combination of both is then used to fuse the toner onto the paper. Most current photocopiers use a technology called xerography, a dry process that uses electrostatic charges on a light-sensitive photoreceptor to first attract and then transfer toner particles (a powder) onto paper in the form of an image. "A 'photocopier' (also known as a copier or copy machine) is a machine that makes paper copies of documents and other visual images quickly and cheaply. This copy center floorplan sample shows photocopiers, office supplies and furniture layout.
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